Concierge Team

Your time is precious to us. Which is why Ronan created the RETA concierge team. Modelled on the best luxury concierge services in the world, the RETA concierge team has a single-minded mission: To help you get the most out of your membership. Your concierge team are on hand to help with anything. Just ask. Whatever your needs, questions or concerns you will be carefully listened to and taken care of…

Meet Matt

Born in Washington DC into a family of 13 kids, Matt learned early on how to get along with people.

“I’ve always specialized in customer care,” says Matt. “My 30-year journey in the service industry started as a bus boy and ended with me managing several 3-star and 4-star restaurants.

Matt knows all about overseas journeys and navigating foreign lands. I moved to Panama in 2012. My wife’s family are Panamanian and from the moment I first arrived I fell in love with the place.

One of the things that struck me first about the country is the energy, everything is growing. An in the 20 years since my first visit (I’ve been living here for 10 of those) Panama City has changed unbelievably. For instance, along with all the development the city has become a great food town. There are so many good restaurants and great chefs.

To email Matt, click here or send a message to: mdoherty@pangearesearchgroup.com

To book a call directly, click the button below: 

Meet David

Originally from New York, David has decades of experience providing customer care.

“Early on, I worked for American Express Platinum Travel and Coca-Cola’s travel division. One of the most fun experiences I had was helping manage Coca-Cola’s travel department during the Atlanta Summer Olympics in ’96.”

David later moved into account management roles in the telecommunications industry. But when COVID struck, he and his wife decided it was time for a change.

“We wanted something different. I’d lived all over the States, staying for a while in Phoenix and Los Angeles, before settling in Atlanta for three decades. That’s where I got married and where my four kids were born. Now I’m a grandpa five times over.

<span data-metadata=""><span data-buffer="">Your Buyer’s Liaison

There’s one more member of the team you really need to know about. Laura Andrade is your dedicated buyer’s liaison, which means…


If you’ve bought real estate through a RETA deal Laura is in your corner and devoted to ensuring good developer communication. Basically, she’s your champion and helping hand from the moment you sign your contract to the day you take delivery of your property.

 

If you have bought in any RETA deal and have any queries or need advice on anything at all, email Laura now at Laura@retaconcierge.com.

Send Us A Message

Ask your concierge a question right now using the contact form
Drop your concierge a line.

Our dedicated and highly motivated team is on hand to help you whittle things down…to help you focus on what matters to you… and direct you to the right place.

Alternatively, you can call us at 1-855-719-5394 (For international callers, dial 410-864-0833)

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