STEP 1: DEAL OPENS
On a specific day and time (you’ll get these details in advance), you will receive an email with the subject Line: “Deal Open.” Open the email and click the link inside. You will be asked to enter your contact details. Make sure to include your best phone number. Once you have done this, move fast to step 2.
STEP 2: CALL THE CUSTOMER CARE TEAM
Once you’ve completed Step 1 and sent your contact details, you’ll get an email with the telephone number of the customer care team.
Call this number immediately to register for a call back from a dedicated sales advisor.
Once you’re on the call-back list, a dedicated advisor will call you back as soon as they can. This is usually within 48 hours. The earlier you get on the call-back list, the sooner you’ll be called back by the dedicated sales advisor.
Please be mindful that once you have spoken with the customer care team, there is no benefit to calling again. Your place on the call-back list is fixed and secure.
STEP 3: RESERVE YOUR CONDO
Once your name is on the call-back list, a dedicated advisor will call you as soon as they can. The dedicated advisor will help you reserve the condo with a refundable $5,000 deposit.
Have your credit card to hand for this call to ensure you can reserve. Members who miss out on a condo will have the option to access a waitlist.
STEP 4: SIT TIGHT FOR THE FINAL CONTRACTS
Once you have your names against a condo, your reservation is locked in and assured.
Now you just need to sit tight until you receive your final contracts. This usually takes about 5 to 6 days. Once you have your contracts, you can begin the final steps and your due diligence process will begin.
Up until you receive your final contracts, your reservation deposit is fully refundable at your request up until a period of 15 days from the date of reservation.
STEP 5: DO YOUR DUE DILIGENCE
Shortly before you receive your final contracts, your dedicated sales advisor will reach out to schedule a call with you. This is when your buying process and due diligence process will begin.
Generally, the buying process runs for about 2 weeks and your deposit will still be fully refundable for that duration of that process.
Here’s how it goes:
Ask Your Questions:
When you speak with your appointed sales advisor, you can run through all the questions that you have not yet had a chance to ask.
Your dedicated advisor will take you through all the details regarding your purchase, including details of your specific condo and the community you’re buying in.
Connect With and Retain Your Attorney:
Once your due diligence period officially begins, you can connect with your attorney.
Review Your Personalized Contract:
Your dedicated advisor will give you your personalized contract, which will include your personal details, specific information on the condo you are buying, and your payment plan.
Review this contract with the help of your attorney.
Once you and your attorney are satisfied with your contract, you can sign it electronically. Your advisor will explain this process to you if you haven’t used it before.
Upon signing your contract, pay the balance of your deposit to complete your purchase.
That’s it! You are now the proud owner of a condo overseas.